YOU CAN DISCOVER THE ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS REGARDING THE YELLOWSTONE COLLECTION RIGHT HERE.
If the customer is willing to exchange the product with any other size, the new size we offer is free of cost but they are liable to pay the shipping and handling costs, depending on the size and the weight of the jackets or coats.
In case of a mistake by our side, like there is a difference in color or pattern and the image of the website, the size is not correct, or any damage, then return and Exchange can be validated.
The return or exchange will not accept more than one similar product, but a different size. This law is put through due to the fact that people misuse the facility. In case of any return, the return shipping will pay by the buyer, and the shipping and handling cost that'll depend on the size and the weight of the jacket, also liable to pay by the customer.
Right before sending you a jacket, our responsible product inspector will review your jacket, like color, stitching, size, quality of the material, or pattern ( if there are any) of the item. But still, if you face any issue or defect, send us snaps by highlighting the issue.
The request for a Return, Refund, or Exchange will be made after 24 hours of receiving the product will not be entertained.
Remember, any Refund, Return, or Exchange will not be accepted if the tag is removed from the product.
CANCELLATION OF THE ORDERS
The request for cancellation of the order should be made within 24 hours after the placement of the order. If the cancellation will be made after 24 hours, the whole amount will refund to the buyer’s respective account, but if the customer still wishes to cancel the order so the following conditions will apply:
Cancellation after 24 hours will result in a direct deduction of 30% from your paid amount.
Cancellation within 3 days before shipping will result in a direct deduction of 50% from the paid amount.
No cancellation will be entertained after 3 days of confirmation.